Last updated June 18, 2026
Double Play at Wrigley is operated by Envisage Management LLC ("we," "us," "our"). This policy explains what information we collect from guests and visitors of doubleplaywrigley.com, how we use it, and the choices you have.
When you book a stay or contact us, we collect the information you provide: your name, email address, phone number, reservation dates, and any messages you send us. When you use our website, we may collect basic technical data such as your IP address and browser type to keep the site secure and working.
We use your information to confirm and manage your reservation, send you stay-related information (check-in instructions, entry codes, parking details, check-out reminders), answer your questions, and improve our service. We do not sell your personal information.
If you provide your mobile number in connection with a reservation, we may send you text messages about your stay, such as check-in instructions, entry codes, parking information, check-out reminders, and replies to your questions.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information collected as part of the SMS consent process will not be shared with any third parties for those purposes.
Message frequency varies based on your reservation and the questions you ask. Message and data rates may apply. You can reply STOP at any time to opt out of text messages, and reply HELP for assistance.
We share information only as needed to operate: with our property-management and messaging providers (for example, Hospitable and Twilio) solely to deliver the services above, and with booking platforms you chose to book through. We do not sell personal information, and we do not share mobile opt-in data for marketing.
We keep your information only as long as needed to manage your stay and meet legal or accounting requirements, and we take reasonable measures to protect it.
You can opt out of texts by replying STOP. You can ask us to access or delete your information by emailing us. To reach us, email support@doubleplaywrigley.com.
Envisage Management LLC, operating Double Play at Wrigley, Wrigleyville, Chicago, IL. Email: support@doubleplaywrigley.com.
